Acceptance of Terms
By accessing and using Duotech Solutions' services, you accept and agree to be bound by these terms and conditions. If you do not agree, please do not use our services.
Description of Service
Duotech Solutions provides digital transformation services including but not limited to:
- Voice OBD (Outbound Dialing) services
- Bulk SMS and messaging solutions
- CRM and billing software
- Email marketing services
- Website and application development
- Digital marketing and SEO services
User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Use our services in compliance with applicable laws
- Not engage in fraudulent or illegal activities
- Respect intellectual property rights
- Not interfere with or disrupt our services
Payment Terms
Subscription Fees
Some services require payment of subscription fees. You agree to pay all fees incurred through your account at the prices in effect when those fees arise.
Payment Methods
We accept credit cards, debit cards, and other electronic payment methods. All payment information is processed securely.
Refund Policy
Refunds are subject to the individual service policy. Please refer to your specific service agreement for detailed refund terms.
Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access. We reserve the right to:
- Modify, suspend, or discontinue services temporarily or permanently
- Perform maintenance that may result in brief interruption
- Limit access to prevent abuse or protect system integrity
Intellectual Property
Our Content
All content, features, and functionality are owned by Duotech Solutions and protected by copyright, trademark, and other intellectual property laws.
User Content
You retain ownership of content you submit. By submitting, you grant us a licence to use, modify, and distribute that content as necessary to provide our services.
Privacy & Data Protection
Your privacy matters to us. Our collection and use of personal data is governed by our Privacy Policy, incorporated into these terms by reference.
Limitation of Liability
To the maximum extent permitted by law, Duotech Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, use, or other intangible losses — arising from your use of our services.
Termination
We may terminate or suspend your account and bar access to our services immediately, without prior notice or liability, at our sole discretion, for any reason — including breach of these terms.
Governing Law
These terms shall be interpreted and governed by the laws of the jurisdiction in which Duotech Solutions operates, without regard to conflict-of-law provisions.
Changes to Terms
We reserve the right to modify these terms at any time. If we make material changes, we will notify you by email or by posting a notice on our site prior to the effective date.
Questions?
If you have any questions about these terms, reach us through any of the following.